FAQs
Cheese
Is Quicke's cheese vegetarian?
We have a range of cheese that is suitable for vegetarians; Double Devonshire, Devonshire Red, Elderflower and our Goat's Milk cheeses. These cheeses are made using vegetarian rennet and vegetable oil. View our vegetarian cheeses.
Our cheddars are made using animal rennet and we use lard in a traditional fashion to soak the muslin that wraps our clothbound cheese.
Is Quicke's cheese pasteurised?
Yes, all of our range of clothbound cheese is made using pasteurised milk.
Is Quicke's cheese made using all your own milk?
Our milk comes from our own herd of Quicke’s cows. Our cows are grass-fed almost year-round and spend most of their lives outdoors. A combination of our breeding programme and the animals’ diet gives us the milk we’re looking for in cheesemaking.
However, we don’t keep our own goats on the farm. Our expertise is cows, and it would be a whole new enterprise to start farming goats. So we focus on managing our herd of dairy cows, and we buy goat’s milk and ewe's milk in from other farmers in the South West of England – supporting our local farming community along the way.
Storage
How long will my cheese last?
Stored correctly, your unopened cheese can be kept to enjoy at your leisure according to the Best Before Date indicated on its packaging. Once opened, we recommend wrapping your cheese in grease-proof paper and storing it in an air-tight container in the fridge. Kept like this it should last up to 14 days.
Please note: Our Farmstead Cheese Box contains hand-cut cheeses and once received needs to be consumed within 14 days.
How should I store my cheese?
All cheese needs to be stored in the refrigerator, below 8°C. To find out how to store individual cuts, please read our guide on cheese care.
What temperature is best to serve my cheese?
We would recommend bringing your cheese out of the fridge two hours before you are going to serve it, which will be long enough for it to reach room temperature - the ideal temperature at which to eat cheese.
Delivery
When will my order arrive?
All UK deliveries will arrive within 1-2 working days of dispatch. We send out orders using a third-party courier service, Monday - Thursday. Please note, the following delivery timings for certain areas in Scotland.
| Area | Postcode | Service |
| Aberdeen | AB31-AB35 | Two Day |
| Aberdeen | AB41 - AB54 | Two Day |
| Northern Highlands | AB36-AB38 | Two Day |
| Northern Highlands | AB55 - AB56 | Two Day |
| Argyll | FK17 - FK21 | Two Day |
| Northern Highlands | HS1 - HS9 | 2-4 Days |
| Arran | KA27 | Two Day |
| Argyll | KA28 | Two Day |
| Northern Highlands | KW0 - KW14 | Two Day |
| Orkney Shetland | KW15 - KW17 | 2-4 Days |
| Argyll | PA20 - PA78 | Two Day |
| Dundee | PH15 - PH18 | Two Day |
| Northern Highlands | PH19 - PH29 | Two Day |
| Northern Highlands | PH32 - PH33 | Two Day |
| Northern Highlands | PH45 - PH48 | Two Day |
| Argyll | PH30 - PH31 | Two Day |
| Argyll | PH34 - PH44 | Two Day |
| Argyll | PH49 - PH50 | Two Day |
| Orkney Shetland | ZE1 - ZE3 | 2-4 Days |
To arrange for a parcel to be left in a safe place, please leave detailed instructions in the 'Leave a note for Quicke's' section of the Shopping Cart page.
We are unable to deliver parcels on Mondays, Saturdays and Sundays.
If you require your parcel to arrive on a specific date you can select your desired delivery date in the Shopping Cart page. You can also choose to pick up your delivery from Quicke's Cheese Shop, Home Farm, EX5 5AY, between 11am-2pm Tuesday to Friday.
Where do you deliver?
We deliver to the majority of mainland UK addresses (excluding some Scottish highland postcodes) using our third-party courier service.
If you provide a mobile number or email address, our courier will send you a text message advising you of an estimated arrival time for your package.
How much do you charge for delivery?
Please note the delivery costs below apply to all products apart from our Celebration Cake range. If you live outside Mainland UK please feel free to email the shop on cheesebox@quickes.co.uk or phone 01392 851000 and we will see if we can send your order by Royal Mail to reduce delivery costs.
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Location |
Price per Consignment |
Weight (kg) |
Additional price per kg |
Service |
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UK Mainland |
£5.95 (cheese hampers are delivered for free alongside free delivery on orders over £60) |
10 |
£0.84 |
Next Day |
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Northern Ireland |
£11.00 |
10 |
£0.84 |
Two Day |
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Scottish Islands |
£19.00 |
5 |
£1.02 |
Two Day |
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Scottish Highlands |
£13.00 (please see the postcodes above for which this applies to) |
10 |
£0.84 |
Two Day |
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Isle of Wight |
£24.88 |
10 |
£0.79 |
Next Day |
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Isle of Man |
£19.22 |
5 |
£1.02 |
Two Day |
How much do you charge for delivery of your Celebration Cakes?
Delivery is £10 to all mainland UK postcodes (excluding Scottish Highlands postcodes). We will send out your Celebration Cakes on next day delivery to arrive before noon. At present we are unable to send out Celebration Cakes to Scottish Highland postcodes (above), Isle of Wight postcodes, Isle of Man postcodes, Scottish Islands and Northern Ireland postcode.
For more information about our Celebration Cakes click here.
Do you deliver to Northern Ireland?
Yes, delivery starts at £11.00.
Is there a minimum order for delivery?
No, there is no minimum order for delivery.
Click and collect
Available from the Quicke’s Cheese Shop, Home Farm, Newton St Cyres, Exeter, Devon, EX5 5AY. The collection is free.
Payments
What payment options do you accept?
We accept; Mastercard, Visa, American Express, and Paypal.
What is your VAT number?
Our VAT number is: GB793048409
Will I receive a receipt?
A receipt will be emailed to you, please let us know if you would also like a paper copy.
